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I’ve been doing a bit of research into citizen engagement models for my MSc research and started to think about how these models relate to digital engagement. I looked at various models and frameworks and combined them to help me conceptualise digital engagement. Firstly I evaluated the participation model provided by David Wilcox in his 1994 participation framework, which was based on Sherry Arnstein’s ‘ladder of participation’ from 1969. I noticed some similarities with Charlene Li’s and Jos..   show all text

I’ve been doing a bit of research into citizen engagement models for my MSc research and started to think about how these models relate to digital engagement. I looked at various models and frameworks and combined them to help me conceptualise digital engagement.

Firstly I evaluated the participation model provided by David Wilcox in his 1994 participation framework, which was based on Sherry Arnstein’s ‘ladder of participation’ from 1969.

I noticed some similarities with Charlene Li’s and Josh Bernoff’s ladder of Social Technograph profiles. The profiles are based on survey research into consumer participation in social technologies. The ladder was recently updated to include a category for Twitter users!

The Groundswell site provides an interactive profiling tool which is based on demographic and behavioural data, to help companies define their commercial social technology strategies. However I think the tool has some transferable relevance for defining citizen participation profiles and assessing the propensity of certain age groups and genders to engage. What would be really useful would be to overlay this behavioural data with the type of profile data that some local authorities have access to, either through OAC or Mosaic, along with other data layers, e.g. Council survey data, Place Survey data.

Li and Bernoff suggest various activities which the Social Technographs participate in. I have adapted these along the lines of Catherine Howe’s recent ‘long list’.

Lastly I thought about what type of roles might be involved at each level and drew inspiration from Steph Gray’s digital engagement roles. I have added other roles which are more relevant to local government, where communities are likely to play a more active role in engagement. Particularly where there are active hyperlocal sites in existence.

So, voilà! An adapted digital engagement framework for communities and local government. It’s a first draft so any comments welcome.

Participation level Social Technograph type Activities Roles involved
Supporting

You help others do what they want – perhaps within a framework of grants, advice and support provided by the resource holder.

Creators Publish and moderate a hyperlocal website/blog

Run social media surgeries

Upload a video or podcast you create

Write articles and post them

Community Manager

Digital mentor

Community Activist

Council Officer

Acting together

Not only do different interests decide together what is best, but they form a partnership to carry it out.

Creators Take part in online deliberations (in forums, web chat etc.) Social reporter

Community activist

Councillor

Council Officer

Deciding together

You encourage others to provide some additional ideas and options, and join in deciding the best way forward.

Critics

Conversationalists

Creators

Post ratings

Comment on a blog

Contribute to online forum

Contribute to/edit articles in a wiki

Vote on polls

Create a petition

Join social networking sites and enagement platforms

Use RSS feeds

Add tags to web pages or photos

Community member

Community Activist

Councillor

Council Officer

Consultation – You offer a number of options and listen to the feedback you get. Critics

Conversationalists

Collectors

Post ratings

Comment on a blog

Contribute to online forum

Contribute to/edit articles in a wiki

Vote on deliberative polls

Sign an e-petition

Visit social networking sites and engagement platforms

Maintain profile on social networking site or engagement platform

Tweet

Use RSS feeds

Add tags to web pages or photos

Community member

Council Officer

Councillor

Information – The least you can do is tell people what is planned. Spectators Read blogs

Listen to podcasts

Watch videos from other users

Read online forums

Read comments/ratings

Read tweets

Community member

Council Officer

Councillor

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davidwilcox: A digital engagement framework adapted for local government blogged by @micheleidesmith http://bit.ly/cPGblB   09.02.2010 01.31
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davidwilcox: @mediasnackers seen #digitalengagement ladder plus roles http://bit.ly/cPGblB by @micheleidesmith ?  09.02.2010 01.35
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johnpopham: RT @davidwilcox: A digital engagement framework adapted for local government by @micheleidesmith http://bit.ly/cPGblB   09.02.2010 01.34
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watfordgap: RT @davidwilcox Digital Eng ladder framework adapted for local gov by @micheleidesmith http://bit.ly/cPGblB   09.02.2010 01.57
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dominiccampbell: RT @johnpopham: RT @davidwilcox: A digital engagement framework adapted for local government by @micheleidesmith http://bit.ly/cPGblB  09.02.2010 01.35
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danslee: Love how @micheleidesmith's blogs are well considered, researched and so darn useful. Digital connection for #localgov http://bit.ly/cPGblB  09.02.2010 02.11
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davebriggs: Just bookmarked: http://icio.us/4lk4vd  09.02.2010 01.10
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micheleidesmith: Just blogged: A digital engagement framework adapted for local government: http://bit.ly/cPGblB  09.02.2010 01.06
Talk About Local Un-Conference 2010 We are pleased to announce that the Talk About Local Un-Conference 2010 will be held on Saturday 17 April at Old Broadcasting House in Leeds.  Old Broadcasting House is an excellent venue in Central Leeds, in the Civic Quarter just off the Ring Road. We are delighted that this event will be in partnership with The Guardian’s Local initiative As in Stoke-on-Trent in October, we will be using the Un-Conference format and we hope to have some of the very best h..   show all text

Talk About Local Un-Conference 2010
We are pleased to announce that the Talk About Local Un-Conference 2010 will be held on Saturday 17 April at Old Broadcasting House in Leeds.  Old Broadcasting House is an excellent venue in Central Leeds, in the Civic Quarter just off the Ring Road.

We are delighted that this event will be in partnership with The Guardian’s Local initiative

As in Stoke-on-Trent in October, we will be using the Un-Conference format and we hope to have some of the very best hyperlocal publishers and special guests attending on the day.

After the success of the Pork Pie rounders, arranged by our own Nicky Getgood, there is a rumor that a skool sports day is being planned for one of the sessions, more than that we can’t yet announce, yet….

50 Tickets will be available on EventBrite from 1400 today (8 February)  with further tickets being made available after we have ensured that local bloggers in Yorkshire and the North East have got their tickets.

We will be publishing updates at http://talkaboutlocal.org and on Twitter @talkaboutlocal or you can search Twitter for TAL10 to see what other people are saying the Un-Conference Google Group is reopened for you to start discussing and planning what you hope to gain from the event.

Talk About Local Un-Awards
The glittering Talk About Local Un-Awards ceremony will take place on Saturday evening after the Un-Conference at a venue yet to be confirmed. As you will no doubt remember we were going to hold the Un-Awards in Birmingham earlier in the year, but after much procrastination and it being left on a low light we decided that it made logistical sense for us to hold it in conjunction with the Un-Conference.

Tickets for the the Un-Awards will be available on Eventbrite as soon as the venue is confirmed.

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wesharestuff: RT @willperrin Unconference on #hyperlocal web in uk leeds 17 april RT @TalkAboutLocal: #TAL10 http://bit.ly/bU6KkP  08.02.2010 17.22
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TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people!  08.02.2010 17.04
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willperrin: Major Unconference on #hyperlocal web in uk leeds 17 april RT @TalkAboutLocal: #TAL10 http://bit.ly/bU6KkP  08.02.2010 17.18
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getgood: RT @TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people! -  08.02.2010 17.20
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cybrum: Ha! RT @TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened! http://bit.ly/bOtNuX #TAL10  08.02.2010 18.38
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TalkAboutLocal: Tickets for #TAL10 flying out! more info here http://bit.ly/bU6KkP don't worry there is a waiting list and more tickets to come.  08.02.2010 21.47
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sarahkatenorman: RT @TalkAboutLocal @getgood #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people!17th Apr  08.02.2010 20.38
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johnpopham: RT @TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened! http://talkaboutlocal.org/2010/02/08/tal10/ #TAL10  08.02.2010 17.05
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willperrin: RT @TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people!  08.02.2010 17.14
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TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened! http://talkaboutlocal.org/2010/02/08/tal10/ #TAL10  08.02.2010 17.02
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jaggeree: RT @willperrin: Major Unconference on #hyperlocal web in uk leeds 17 april RT @TalkAboutLocal: #TAL10 http://bit.ly/bU6KkP  08.02.2010 17.22
Says getgood:  RT @TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people! -
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danslee: Excellent. #tal10. Good chance for localgov people to understand #hyperlocal http://tal10.eventbrite.com/  08.02.2010 19.25
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TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people!  08.02.2010 17.04
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getgood: RT @TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people! -  08.02.2010 17.20
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noelito: I'm attending #TAL10 -- http://tal10.eventbrite.com  08.02.2010 22.49
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sarahkatenorman: RT @TalkAboutLocal @getgood #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people!17th Apr  08.02.2010 20.38
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willperrin: RT @TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people!  08.02.2010 17.14
Says DC10plusnetwork:  Calling hyperlocal publishers...next #TAL un-conference unveiled in partnership with Guardian Local RT @TalkAboutLocal: http://ow.ly/16wJ5P
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72prufrocks: Talk About Local Un-conference 2010 - Saturday 17th April in Leeds. Hurrah. http://ow.ly/16wJ5P #tal10  08.02.2010 20.41
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DJSoup: Latest on #TAL: #TAL10 - Talk About Local Un-Conference 2010 We are pleased to announce http://ow.ly/16wJ5P (via @TalkAboutLocal)  08.02.2010 21.21
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DC10plusnetwork: Calling hyperlocal publishers...next #TAL un-conference unveiled in partnership with Guardian Local RT @TalkAboutLocal: http://ow.ly/16wJ5P  08.02.2010 17.39
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hrwaldram: New un-conference launched in partnership with Guardian Local RT @TalkAboutLocal: Latest on #TAL: #TAL10 - http://ow.ly/16wJ5P  08.02.2010 17.32
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foodiesarah: RT @TalkAboutLocal: Latest on #TAL: Talk About Local Un-Conference 2010 We are pleased to announce the Unconference http://ow.ly/16wJ5P  08.02.2010 17.35
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TalkAboutLocal: Latest on #TAL: #TAL10 - Talk About Local Un-Conference 2010 We are pleased to announce that the Talk About Local U... http://ow.ly/16wJ5P  08.02.2010 17.22
Says GMTKT:  RT @Suw: If you haven't already, please sign up to Ada Lovelace Day! Int'l day of blogging to promote women in tech: http://findingada.com/
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GMTKT: RT @Suw: If you haven't already, please sign up to Ada Lovelace Day! Int'l day of blogging to promote women in tech: http://findingada.com/  08.02.2010 21.06
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DarenBBC: RT @mikebutcher: RT @Suw: Sign up to Ada Lovelace Day - Int'l day of blogging to promote women in tech: http://bit.ly/uWIhh  08.02.2010 17.56
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jemimah_knight: Sign up to Ada Lovelace Day - March 24 International day of blogging to promote women in tech: http://bit.ly/uWIhh Also ref - @FindingAda  08.02.2010 17.49
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GIRL_GEEKS_NE: RT @Suw If you haven't already, please sign up to Ada Lovelace Day! Int'l day of blogging to promote women in tech: http://findingada.com  08.02.2010 17.55
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Suw: If you haven't already, please sign up to Ada Lovelace Day! Int'l day of blogging to promote women in tech: http://findingada.com/  08.02.2010 17.43
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currybet: RT @FindingAda Sign up to Ada Lovelace Day! Day of blogging to promote women in tech: http://findingada.com/ // I just have, you could too!  08.02.2010 17.54
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Suw: @bobbyllew will you be joining us on Ada Lovelace Day this year? http://findingada.com/ :)  08.02.2010 19.28
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CTrouper: RT @FindingAda: Sign up to Ada Lovelace Day! March 24, Int'l day of blogging to promote women in tech: http://bit.ly/uWIhh  08.02.2010 17.44
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rebeccacaroe: I just pledged @FindingAda for Ada Lovelace Day 2010 24th March. Pledge http://bit.ly/uWIhh FB http://bit.ly/ciPu5a  08.02.2010 23.59
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jaggeree: RT @Suw: If you haven't already, please sign up to Ada Lovelace Day! Int'l day of blogging to promote women in tech: http://findingada.com/  08.02.2010 17.52
Says UnLtdWorld:  The call for ideas for Jailbrake now open:simple web and mobile tools to help break the re-offending cycle by young ppl http://bit.ly/9DVePD
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UnLtdWorld: The call for ideas for Jailbrake now open:simple web and mobile tools to help break the re-offending cycle by young ppl http://bit.ly/9DVePD  08.02.2010 18.25
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josiefraser: NESTA call for ideas: simple web or mobile tools wanted to help break pattern of youth offending http://jailbrake.org/  08.02.2010 19.26
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siwhitehouse: RT @josiefraser: NESTA call for ideas: simple web or mobile tools wanted to help break pattern of youth offending http://jailbrake.org/  08.02.2010 20.09
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digibrum: RT @josiefraser: NESTA call for ideas: simple web or mobile tools wanted to help break pattern of youth offending http://jailbrake.org/  08.02.2010 20.09
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b33god: Jailbrake looking for ideas to help break the cycle of youth offending http://bit.ly/cmAdHd  08.02.2010 20.30
Says DarenBBC:  RT @solobasssteve: RT @brian_condon: To keep the noise down on twitter, I'm liveblogging #cloudculture here: http://bit.ly/a7KQGR
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solobasssteve: RT @brian_condon: To keep the noise down on twitter, I'm liveblogging #cloudculture here: http://bit.ly/a7KQGR  08.02.2010 21.47
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LloydDavis: liveblogging of #cloudculture http://bit.ly/a7KQGR   08.02.2010 21.42
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cyberdoyle: #digitalbritain RT @brian_condon: To keep the noise down on twitter, I'm liveblogging #cloudculture here: http://bit.ly/a7KQGR  08.02.2010 22.08
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DarenBBC: RT @solobasssteve: RT @brian_condon: To keep the noise down on twitter, I'm liveblogging #cloudculture here: http://bit.ly/a7KQGR  08.02.2010 22.00
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deejackson: To keep the noise down on twitter, I'm liveblogging #cloudculture here: http://bit.ly/a7KQGR  08.02.2010 21.40
Morning, peeps, I’ve got a special surprise today!  Beth and I have helped to plan and assess online contests such as America’s Giving Challenge sponsored by the Case Foundation over the past several years. Now, we’re part of a group of bloggers who get to help sponsor a contest and give away free HP stuff! The [...]
Morning, peeps, I’ve got a special surprise today!  Beth and I have helped to plan and assess online contests such as America’s Giving Challenge sponsored by the Case Foundation over the past several years. Now, we’re part of a group of bloggers who get to help sponsor a contest and give away free HP stuff! The [...]
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ntenhross: RT @Afine: I'm giving FREE HP laptop/printer on my blog: http://bit.ly/9Cas1f  08.02.2010 20.55
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kanter: @kenyanpundit thank 4 RT - another blogger, @afine is giving away laptop/printer - pls share http://cot.ag/d55gKN  08.02.2010 21.59
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twestival: Answer a question about social change on @afine's blog and you could win a free HP laptop and printer : http://bit.ly/9Cas1f  08.02.2010 20.57
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socialedge: What social change conversations using #socialmedia do you want w/yr community? @Afine HP Create Change laptop giveaway http://bit.ly/aZMywK  08.02.2010 20.54
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nptechblogs: I Have a FREE HP Laptop and Printer to Give Away! http://bit.ly/bWAFUa (via @afine)  08.02.2010 21.18
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rosettathurman: Y'all need to check out @Afine's blog today - she's giving away a FREE HP laptop/printer. No joke. http://bit.ly/9Cas1f  08.02.2010 21.12
Says MrDaveConroy:  RT @whywomen: Work in the women's sector and in need of training or support? Check here: http://bit.ly/bnWYcS #WRC #women
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whywomen: Work in the women's sector and in need of training or support? Check out our events and courses here: http://bit.ly/bnWYcS #WRC #women  08.02.2010 19.13
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RedTweeters: RT @whywomen: Work in the women's sector and in need of training or support? Check here: http://bit.ly/bnWYcS #WRC #women  08.02.2010 21.06
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MrDaveConroy: RT @whywomen: Work in the women's sector and in need of training or support? Check here: http://bit.ly/bnWYcS #WRC #women  08.02.2010 21.03
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Chris_Penberthy: RT @whywomen: Work in the women's sector and in need of training or support? Check here: http://bit.ly/bnWYcS #WRC #women  08.02.2010 21.06
Says solobasssteve:  RT @_Counterpoint_: #cloudculture, the new Counterpoint pamphlet by @wethink, is now available to download here http://bit.ly/9ZTSin
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solobasssteve: RT @_Counterpoint_: #cloudculture, the new Counterpoint pamphlet by @wethink, is now available to download here http://bit.ly/9ZTSin  08.02.2010 17.11
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LloydDavis: if you really really really gotta read @wethink's pamphlet on #cloudculture before the launch later, it's here in pdf http://bit.ly/c5LEH0  08.02.2010 16.05
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josiefraser: RT @_Counterpoint_: cloudculture, the new counterpoint pamphlet by @wethink http://bit.ly/9ZTSin  08.02.2010 21.16
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solobasssteve: RT @LloydDavis: if you really gotta read @wethink's pamphlet on #cloudculture before the launch later, it's here in pdf http://bit.ly/c5LEH0  08.02.2010 16.07
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Annemcx: RT @wethink Looking forward to debate around Cloud Culture report at ICA tonight. http://tinyurl.com/yh6zqra on my way #cloudculture  08.02.2010 18.49
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edent: Looking forward to @wethink's #cloudculture tonight. Pamphlet at http://bit.ly/c5LEH0 (h/t @LloydDavis)  08.02.2010 16.17
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Annemcx: RT @LloydDavis gotta read @wethink's pamphlet on #cloudculture before the launch later, it's here in pdf http://bit.ly/c5LEH0  08.02.2010 18.49
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E11ie5: RT @TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened! see you in Leeds :)  08.02.2010 17.01
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cybrum: Ha! RT @TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened! http://bit.ly/bOtNuX #TAL10  08.02.2010 18.38
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TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened!  08.02.2010 17.00
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johnpopham: RT @TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened! http://talkaboutlocal.org/2010/02/08/tal10/ #TAL10  08.02.2010 17.05
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TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened! http://talkaboutlocal.org/2010/02/08/tal10/ #TAL10  08.02.2010 17.02
Says clairewalsh360:  RT @VCWarrington: Vetting and Barring scheme on Panorama tonight http://ow.ly/14Zwx #ISA
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Chris_Penberthy: RT @VCWarrington Vetting and Barring scheme on Panorama tonight http://ow.ly/14Zwx #ISA  08.02.2010 16.15
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clairewalsh360: RT @VCWarrington: Vetting and Barring scheme on Panorama tonight http://ow.ly/14Zwx #ISA  08.02.2010 17.01
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volunteeringBH: Vetting and Barring scheme on Panorama tonight http://ow.ly/14Zwx #ISA (via @VCWarrington, @RedTweeters )  08.02.2010 16.25
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RedTweeters: RT @VCWarrington Vetting and Barring scheme on Panorama tonight http://ow.ly/14Zwx #ISA  08.02.2010 16.15
Since my attempts at capturing web developers’ hearts and minds by publishing fundamental research have failed miserably but my thirst for attention continues unabated, today I will once more shout at iPhone developers. That’s proven to work. More specifically, today I will shout at web developers who think that delicately inserting an iPhone up their ass is the same as mobile web development. Before we start, a little thought experiment. Suppose I proposed the following: IE6 is today’s most a..   show all text

Since my attempts at capturing web developers’ hearts and minds by publishing fundamental research have failed miserably but my thirst for attention continues unabated, today I will once more shout at iPhone developers. That’s proven to work.

More specifically, today I will shout at web developers who think that delicately inserting an iPhone up their ass is the same as mobile web development.

Before we start, a little thought experiment. Suppose I proposed the following:

  1. IE6 is today’s most advanced browser. (Note: this was actually true back in 2000. Please bear with me.)
  2. IE6’s market share is about 80%.
  3. The other browsers are way worse than IE6, and developing for them is a pain; something we’re not interested in and are a bit afraid of.
  4. Therefore we will develop websites exclusively for IE6.

Would you agree with those sentiments, even if we’re back in 2000 and IE6 is really the best browser we have?

Or would you reply that our sites should work as well as they can in all browsers through the use of web standards, progressive enhancement, and all the rest of the best practices we’ve been preaching for the past ten years?

I distinctly remember a time when we web developers cared about such concepts. But those times are long gone.

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SubtleBlade: RT @iandelaney: Excellent post. Exactly what I've been thinking. RT @jackschofield: iPhone is the new IE6, by @PPK - http://bit.ly/cDMndu  08.02.2010 15.57
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danmcquillan: RT @iandelaney: Exactly what I've been thinking. RT @jackschofield: iPhone is the new IE6, http://bit.ly/cDMndu [chuckle]  08.02.2010 15.53
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jackschofield: iPhone is the new IE6, by @PPK - http://bit.ly/cDMndu (via @monkchips @dalmaer)  08.02.2010 15.47
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edent: I wish I'd written this - http://bit.ly/bSh9pR - why designing for the iPhone is like designing for IE6. (by @ppk)  08.02.2010 16.08
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samscam: Mobile web developers take note of @ppk's iPhone anal-insertion problem: http://tinyurl.com/yhtzhym  08.02.2010 15.36
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smashingmag: Is iPhone The Next Internet Explorer 6? - http://bit.ly/9V1m89  08.02.2010 19.03
Says lesteph:  Well I never: http://backtweets.com reveals interesting discussion about your site you'd not find otherwise
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lesteph: Well I never: http://backtweets.com reveals interesting discussion about your site you'd not find otherwise  09.02.2010 01.07
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LittleLaura: Well I never: http://backtweets.com reveals interesting discussion about your site you'd not find otherwise /via @lesteph  09.02.2010 01.11
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DJSoup: Well I never: http://backtweets.com reveals interesting discussion about your site you'd not find otherwise (via @lesteph)  09.02.2010 01.11
Says ivolunteeruk:  LIve in #Halifax or #Calderdale? 10,000 trees have to be planted by the end of March, help! http://bit.ly/ddGdXa
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Chris_Penberthy: Rt @ivolunteeruk LIve in #Halifax or #Calderdale? 10,000 trees have to be planted by the end of March, help! http://bit.ly/ddGdXa  09.02.2010 00.49
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RedTweeters: Rt @ivolunteeruk LIve in #Halifax or #Calderdale? 10,000 trees have to be planted by the end of March, help! http://bit.ly/ddGdXa  09.02.2010 00.49
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ivolunteeruk: LIve in #Halifax or #Calderdale? 10,000 trees have to be planted by the end of March, help! http://bit.ly/ddGdXa  08.02.2010 22.07
Says RedTweeters:  RT @VCLewisham Volunteer Centre Southwark are recruiting for a FT Volunteering Development Coordinator http://ow.ly/1558D
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Chris_Penberthy: RT @VCLewisham Volunteer Centre Southwark are recruiting for a FT Volunteering Development Coordinator http://ow.ly/1558D  08.02.2010 19.52
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RedTweeters: RT @VCLewisham Volunteer Centre Southwark are recruiting for a FT Volunteering Development Coordinator http://ow.ly/1558D  08.02.2010 19.52
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MrDaveConroy: RT @RedTweeters: RT @VCLewisham Volunteer Centre Southwark are recruiting for a FT Volunteering Development Coordinator http://ow.ly/1558D  08.02.2010 21.03
Says danmcquillan:  RT @jakebrewer: Wow. DC Gov accountability dashboard is WAY better than the fed's. Compare http://bit.ly/aEcR2A and http://bit.ly/c0lN7g
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dominiccampbell: RT @lauraolin RT @cjoh: DC Govt out technically atheletes Whitehouse.gov creating http://track.dc.gov #gov20  08.02.2010 19.46
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danmcquillan: RT @jakebrewer: Wow. DC Gov accountability dashboard is WAY better than the fed's. Compare http://bit.ly/aEcR2A and http://bit.ly/c0lN7g  08.02.2010 20.23
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dominiccampbell: Big congrats to @citydw on http://track.dc.gov #Gov20  08.02.2010 20.07
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EllnMllr: RT @jakebrewer: Wow. DC Gov dashboard is WAY better than fed's. Compare http://bit.ly/aEcR2A and http://bit.ly/c0lN7g (via @octolabs)  08.02.2010 20.26
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jaggeree: RT @jakebrewer: Wow. DC Gov accountability dashboard is WAY better than the fed's. Compare http://bit.ly/aEcR2A and http://bit.ly/c0lN7g  08.02.2010 20.09
The seat is the Tories' number 75 target with a projected Labour majority of 3,021. Ms Cash resigned at a special meeting of the Association tonight - also attended by Eric Pickles and Lord Strathclyde - following internal tensions in the local party. 9.45pm: CCHQ mounting effort to reverse decision.

The seat is the Tories' number 75 target with a projected Labour majority of 3,021.

Ms Cash resigned at a special meeting of the Association tonight - also attended by Eric Pickles and Lord Strathclyde - following internal tensions in the local party.

9.45pm: CCHQ mounting effort to reverse decision.

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tweetminster: .@Joanne_Cash resigns as Tory PPC for Westminster North http://bit.ly/c2Cpg5 (via @timmontgomerie)  09.02.2010 00.57
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AlbertoNardelli: @paulwaugh 'divisions with local party' - @timmontgomerie had the story: http://bit.ly/c2Cpg5  09.02.2010 02.23
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Dan_Martin: RT @timmontgomerie: Joanne Cash resigns as Tory candidate for Westminster North http://bit.ly/c2Cpg5  09.02.2010 01.13
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TimMontgomerie: Joanne Cash resigns as Tory candidate for Westminster North http://bit.ly/c2Cpg5  09.02.2010 00.33
Says danslee:  @sarahlay @alncl @abeeken @gecko84 @liz_azyan @howes75 must recommend #tal10 for #localgov types ; ) http://bit.ly/9ahpNH
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simonjgray: has registered for the @TalkAboutLocal unconference on sat 17 april, cos it should be ace - http://bit.ly/9ahpNH #tal10 #localgov  08.02.2010 19.30
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danslee: @sarahlay @alncl @abeeken @gecko84 @liz_azyan @howes75 must recommend #tal10 for #localgov types ; ) http://bit.ly/9ahpNH  08.02.2010 19.43
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TalkAboutLocal: RT @simonjgray: has registered for the @TalkAboutLocal unconference on 17 Apr, cos it should be ace - http://bit.ly/9ahpNH #tal10 #localgov  08.02.2010 19.31
If you were to look at Social Media the United States and many other parts of the world, you would believe that the world of Social Media was flat, dominated by social continents including Facebook, Twitter, blogs, YouTube, and Flickr. As we zoom in, we visualize other established and emerging social services that depict provinces and outlying settlements of our social atlas. Upon publishing the original Conversation Prism, which was the culmination of a year’s work documenting and organizin..   show all text

If you were to look at Social Media the United States and many other parts of the world, you would believe that the world of Social Media was flat, dominated by social continents including Facebook, Twitter, blogs, YouTube, and Flickr. As we zoom in, we visualize other established and emerging social services that depict provinces and outlying settlements of our social atlas.

Upon publishing the original Conversation Prism, which was the culmination of a year’s work documenting and organizing the social web by usage and conversational patterns, the world responded by creating Conversation Prisms specific to each country. I shared several new social maps in “The Landscape for International Social Networking.”

Over the years, other maps emerged that documented leading social networks around the world as well as the social behavior associated within each country. As Social Media is truly global and relationships are truly without borders, I too have spent a great deal of time researching the networks that host conversations relevant to my projects regardless of geographic location.

Italian blogger Vincenzo Cosenza has for the second time, published a visual map that portrays the most popular social networks around the world based on the most recent traffic data (December 2009) as measured by Alexa & Google Trends for Websites.

Upon review, it’s clear that Facebook, at 350 million (mostly likely closer to 400 million) is truly earning a global audience, which naturally burrows its social roots with every new connection and the connections of connections forged within the network. According to research, Facebook dominates in 100 out of 127 countries measured.

If we were to analyze the top three social networks by what many argue are the top 10 markets for social networking, our view comes into focus and allows us to see where our attention and participation is required in our global efforts.

Australia

1. Facebook
2. MySpace
3. Twitter

Canada

1. Facebook
2. MySpace
3. Flickr

China

1. QQ – 300 million active accounts
2. Xiaonei
3. 51

France

1. Facebook
2. Skyrock
3. MySpace

Germany

1. Facebook
2. StudiVZ
3. MySpace

Italy

1. Facebook
2. Netlog
3. Badoo

Russia

1. V Kontakte
2. Odnoklassniki
3. LiveJournal

Spain

1. Facebook
2. Tuenti
3. Fotolog

United Kingdom

1. Facebook
2. Bebo
3. MySpace

United States

1. Facebook
2. MySpace
3. Twitter

In other parts of the world, social networks that might not have registered previously among leading experts, emerge as candidates when location and society prove paramount in highly targeted, culturally-aware programs.

For example, Google’s Orkut is Brazil’s top social network.

Hi5 is leading in Mexico, Peru, Portugal, Romania, Thailand and Mongolia.

In the Czech Republic, Lide is the network of choice.

Maktoob is the social hub in Libyan Arab Jamahiriya, Oman, Saudi Arabia, Yemen.

South Korea is focusing its dialogue and connections in Cyworld.

Social networking in Guadeloupe and Martinque is concentrated at Skyrock.

Mixi is the leading central station for social activity in Japan.

The leaderboard of those countries not yet friended by or fans of Facebook include:

Hungary – Iwiw

Poland – Nasza-klasa

Philippines – Friendster

Netherlands – Hyves

Lithuania – One

Latvia – Draugiem

Taiwan – Wretch

Zing – Vietnam

The Global Web Index

The race for supremacy in social networking is only part of the story.  As in any race, we typically expect a winner to reach an end. However, this competition is absent of finish line and as a result, a true overall winner is beside the point. Many networks will enjoy time in the spotlight until their luster ages and a new framework for engagement lures our friends of friends, our friends, and finally our attention and participation. As consumers, we go where we are not only wanted, but also where we can make an impact.

While we’ve reviewed the top social networks across the social Web, ranked by countries spanning the globe, the balance of the story is represented in the actions that define social media engagement within each network and influenced by the culture of each country of prevalence.

TrendStream analyzed social media activity around the world and captured the results in a stunning infographic.

This graph essentially unravels the ties that bind us and peels back the layers of social networking technologies and platforms to reveal how real people are adopting and engaging in the social web.

The map demystifies how social media is embraced around the world, demonstrating that social computing and collaboration is far from ubiquitous. And, in many countries, how we use social media is much different than how we will use it over time. We’re still in the very early stages of the social (r)evolution..

TrendStream in partnership with Lightspeed Research interviewed 32,000 Web users in 16 countries. As such, the Global Web Index analyzes active social web involvement and then organizes and presents behavior by volume (in millions). Reviewing the Global Web Index and fusing the information with the data included in the World Map of Social Networks, we can get a clear indication of how social behavior defines social networks and to what extent. It’s a goldmine of data for any brand or government agency seeking a more influential form of propaganda (2.0).

Social Web Involvement is categorized as:

Pink – Uploading photos online

Purple – Uploading videos

Blue – Managing a social network profile

Orange – Blogging

Pink – Micro-blogging

Grey – Percentage of population with access to social tools

Presenting the Data

Australia

Leading Network: Facebook

Social Network Profiles: Access= 40% | Users = 5m
Photos: Access = 39.1% | Users = 4.9m
Videos: Access  = 11.9% | Users = 1.5m
Blogging: Access = 11.4% | Users = 1.4m
Micro Blogging: Access = 5.6% | Users = .7m

Brazil

Leading Network: Orkut

Social Network Profiles: Access= 59.6% | Users = 17.9m
Photos: Access = 54.9% | Users = 16.2m
Videos: Access  = 34% | Users = 10.2m
Blogging: Access = 20.7% | Users = 6.2m
Micro Blogging: Access = 14.2% | Users = 4.3m

Canada

Leading Network: Facebook

Social Network Profiles: Access = 46.2% | Users = 10.2m
Photos: Access = 40.9% | Users = 9m
Videos:  Access = 14.9% | Users = 3.3m
Blogging: Access = 10.6% | Users = 2.3m
Micro Blogging: Access = 5.1% | Users = 1.1m

China

Leading Network: QQ

Photos: Access = 60.3% | Users = 117.7m
Blogging: Access = 46% | Users = 89.7m
Videos:  Access = 28.7% | Users = 55.9m
Social Network Profiles: Access = 27.3% | Users = 53.2m
Micro Blogging: Access = 21.3% | Users = 41.5m

France

Leading Network: Facebook

Social Network Profiles: Access = 29.3% | Users = 11.2m
Photos: Access = 27.5% | Users = 10.5m
Blogging: Access = 9.5% | Users = 3.6m
Videos: Access = 9.5% | Users = 3.6m
Micro Blogging: Access = 3.8% | Users = 1.4m

Germany

Leading Network: Facebook

Social Network Profiles: Access = 32.7% | Users = 13.9m
Photos: Access = 31.6% | Users = 13.4m
Blogging: Access = 10% | Users = 4.3m
Videos: Access = 8.5% | Users = 3.6m
Micro Blogging: Access = 5.7% | Users = 2.4m

India

Leading Network: Facebook

Photos: Access = 63.9% | Users = 22.4m
Social Network Profiles: Access = 57.5% | Users = 20.1m
Videos: Access = 36.2% | Users = 12.7m
Blogging: Access = 34% | Users = 11.9m
Micro Blogging: Access = 24% | Users = 8.4m

Italy

Leading Network: Facebook

Photos: Access = 43.3% | Users = 9.1m
Social Network Profiles: Access = 35.8% | Users = 7.6m
Videos: Access = 20.9% | Users = 4.4m
Blogging: Access = 19.4% | Users = 4.1m
Micro Blogging: Access = 12.3% | Users = 2.6m

Japan

Leading Network: Mixi

Blogging: Access = 24.5% | Users = 15.9m
Photos: Access = 19.5% | Users = 12.7m
Social Network Profiles: Access = 14.9% | Users = 9.7m
Micro Blogging: Access = 8% | Users = 5.2m
Videos: Access = 5.7% | Users = 3.7m

Mexico

Leading Network: Facebook

Photos: Access = 52.9% | Users = 6.4m
Social Network Profiles: Access = 40.2% | Users = 4.8m
Blogging: Access = 25.6% | Users = 3.1m
Videos: Access = 22.1% | Users = 2.7m
Micro Blogging: Access = 13.7% | Users = 1.6m

The Netherlands

Leading Network: Hyves

Photos: Access = 37% | Users = 4.8m
Social Network Profiles: Access = 36.2% | Users = 4.7m
Blogging: Access = 10.1% | Users = 1.3m
Videos: Access = 10% | Users = 1.3m
Micro Blogging: Access = 3.5% | Users = .45m

Russia

Leading Network: V Kontakte

Photos: Access = 59.9% | Users = 18.8m
Social Network Profiles: Access = 48% | Users = 15.3m
Videos: Access = 39.6% | Users = 12.6m
Blogging: Access = 18.3% | Users = 5.8m
Micro Blogging: Access = 12% | Users = 3.8m

South Korea

Leading Network: Facebook

Photos: Access = 53.1% | Users = 14.9m
Blogging: Access = 39.9% | Users = 11.2m
Videos: Access = 19.5% | Users = 5.5m
Social Network Profiles: Access = 15.6% | Users = 4.4m
Micro Blogging: Access = 14% | Users = 4m

Spain

Leading Network: Facebook

Photos: Access = 39.4% | Users = 7.4m
Social Network Profiles: Access = 35.8% | Users = 6.7m
Blogging: Access = 17.2% | Users = 3.2m
Videos: Access = 16.2% | Users = 3.1m
Micro Blogging: Access = 7.5% | Users = 1.4m

UK

Leading Network: Facebook

Social Network Profiles: Access = 42.6% | Users = 15.9m
Photos: Access = 38.2% | Users = 15.7m
Videos: Access = 11.5% | Users = 2.4m
Blogging: Access = 8.4% | Users = 5.5m
Micro Blogging: Access = 5.3% | Users = 4.6m

USA

Leading Network: Facebook

Social Network Profiles: Access = 44.2% | Users = 92.1m
Photos: Access = 42.6% | Users = 79.2m
Videos: Access = 15.3% | Users = 23.5m
Blogging: Access = 12.8% | Users = 17.6m
Micro Blogging: Access = 7% | Users = 10.7m

Observations

In 50% of the countries included in this study, online photo sharing dominated the list of social media applications. It is also among the oldest of social services within the included mix.

44% of the countries in this survey embrace online profiles in social networks suggesting that their personal brand, whether for engaging in personal or professional interactions, is becoming increasingly important.

81% shared photos and online profiles as the top 1 and 2 activities with the exception of Japan, China, and South Korea where blogging displaced social profiles as a top application.

94% of countries reported that micro-blogging (think Twitter) were among the least pervasive with the exception of Japan, where it ranked fourth – just below social network profiles and above video.

China’s digital footprint is massive, defined by the incredible volume of content creators and the contribution of their social objects. As the study reports, “due to the inward looking nature of China’s internet economy combined with the language mean that this volume of content does not impact the broader Internet.”

TechCrunch also observed a tremendous opportunity for Facebook in Russia. Leading network Vkontakte.ru is in many regards, a Facebook clone. However, its facsimile of a growing global network is also indicative of a potential deal. Vkontakte is owned in large part by Digital Sky Technologies, a company which also owns a noteworthy stake in Facebook. A deal of this magnitude would further socialize Russian and other worldwide users under one truly global social network.

As we examine opportunities for global social networking, we are reminded that anthropology and sociology play critical roles in observing and documenting behavior, supporting cultures, and established governances for dictating how content, information, and relationships forge and flourish. In order to ensure relevance and earn significance within networks, we must think locally when examining opportunities globally. In addition, as culture and behavior shifts across countries, they also establish a new dynamic within each Social Networks creating a universal population that adapts what they know to what they learn and experience.

Connect with Brian Solis: Twitter, LinkedIn, Tumblr, Facebook

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Image Credit: ShutterStock

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Local2point0: RT @dominiccampbell RT @cheeky_geeky: The Internationalization of Social Media - http://is.gd/7XMre (HT @briansolis)  09.02.2010 00.22
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dominiccampbell: RT @cheeky_geeky: The Internationalization of Social Media - http://is.gd/7XMre (HT @briansolis)  09.02.2010 00.09
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arengrimshaw: Awesome: The Internationalization of Social Media by @briansolis - incl. graphs of SM usage by country - http://bit.ly/9lESy5  08.02.2010 19.01
Says danmcquillan:  RT @jakebrewer: Wow. DC Gov accountability dashboard is WAY better than the fed's. Compare http://bit.ly/aEcR2A and http://bit.ly/c0lN7g
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danmcquillan: RT @jakebrewer: Wow. DC Gov accountability dashboard is WAY better than the fed's. Compare http://bit.ly/aEcR2A and http://bit.ly/c0lN7g  08.02.2010 20.23
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EllnMllr: RT @jakebrewer: Wow. DC Gov dashboard is WAY better than fed's. Compare http://bit.ly/aEcR2A and http://bit.ly/c0lN7g (via @octolabs)  08.02.2010 20.26
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AlbertoNardelli: Browsing through the Open Government Initiative outcomes http://bit.ly/aIQ3Sk  08.02.2010 22.24
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jaggeree: RT @jakebrewer: Wow. DC Gov accountability dashboard is WAY better than the fed's. Compare http://bit.ly/aEcR2A and http://bit.ly/c0lN7g  08.02.2010 20.09
Marty: Wait a minute. Wait a minute Doc, uh, are you telling me you built a time machine... out of a DeLorean? Doc Brown: The way I see it, if you're going to build a time machine into a car, why not do it with some style? Back To The Future Time and the Real-Time Web wait for no man (or woman, presumably...).  Now, until we release what we are calling the "Marty McFly Module" there is certainly not a lot we can do to help you as far as Time is concerned here at TweetDeck, but with our lat..   show all text

Marty: Wait a minute. Wait a minute Doc, uh, are you telling me you built a time machine... out of a DeLorean?
Doc Brown: The way I see it, if you're going to build a time machine into a car, why not do it with some style?
Back To The Future

Time and the Real-Time Web wait for no man (or woman, presumably...). 

Now, until we release what we are calling the "Marty McFly Module" there is certainly not a lot we can do to help you as far as Time is concerned here at TweetDeck, but with our latest release we are giving you an update that will certainly allow you to blast through the real-time web faster and easier than ever before.

Here are some of the headlines for this exciting new release.

Hop on board for API heaven!
At this year's Le Web conference, Ryan Sarver from the Platform Team at Twitter announced the imminent availability of an increased API rate limit for those applications accessing the API using a method called OAuth.

We are delighted to announce that TweetDeck v0.33 accesses the API using OAuth in the background and can thus take advantage of this increased API limit. At the time of writing this post, the new limit is 350 calls per hour, but this is expected to increase further soon.

We think this increased limit is a very exciting move, allowing you even greater flexibility than before to configure your TweetDeck exactly how you want it without having to worry about running out of API calls. 

Alongside this increased limit, we have also introduced an automatic intelligent API management option, which we highly recommend as the ideal way to ensure you get the most out of your API allowance. This will also ensure that as and when the limit increases further, your TweetDeck will just start making the most of it straight away.

Get the big picture with the Column Navigator
It's all well and good being an uber-tweeting social-media genius, but when your TweetDeck columns extend for miles off the screen, what you need is the big picture.

Enter the Column Navigator. This handy new feature, nestled in the previously empty space at the bottom of the screen, shows a representation of all your columns and allows you to navigate around them quickly by simply clicking.

Hovering over a bar in the navigator also shows some key information such as the time remaining before this column refreshes and the current level of API calls remaining.

We hope you will find this a handy addition to your TweetDeck, and we look forward to refining and improving it based on your feedback.

More Media Magic
You can now view more photos and videos inside TweetDeck than ever before.

Clicking on links to Youtube videos will now show the video in a TweetDeck preview window. Flickr image links will also now open in a preview, along with pictures from Posterous, Mobypicture and Twitgoo.  

And we have added Mobypicture to the list of available image upload services, giving you even more choice for sharing your favourite photos.

Your browser just became a little bit more redundant...

Love your search columns? Now edit them with ease
Search columns have always been a hugely important part of using TweetDeck.

However the one difficulty has always not being able to edit your boolean masterpiece once you had created it. Making a small tweak to your search terms was impossible, causing, quite rightly, some frustration.

We recognised this difficulty and so in v0.33 it is now possible to edit the definition of your search columns. Just click the Edit button on the column header, edit your search terms and click Save. Your column will continue to refresh using your new search query.

A small, but very welcome change, we think you'll agree.

Helping us, helping you
There is a brand new help screen within the application that should help you and us.

From this screen you can access some "getting started" videos, ideal for new users. There is also a search box to help you find answers to your TweetDeck questions in our FAQ forum.

Wondering if you have the latest version of TweetDeck? Use the version checker on the new help screen.

If you have logged a support ticket with us, you can also automatically submit full diagnostic information to us by just entering your ticket number and clicking Submit. Super simple but hugely helpful, and saving all of us a lot of time and effort.

A bit of spit and polish
Version 0.33 contains more fixes, tweaks and minor improvements than you can shake a reasonably-sized stick at. We have picked up on issues old and new from across the application to ensure your TweetDecking experience is the best it can be.

Version 0.33 of TweetDeck is available to download now from www.tweetdeck.com. You can see the full changelog here.


In other news...
As expected, 2010 is shaping up to be a very busy year for us.

Not only are we continuing to innovate on the desktop and iPhone, ensuring you always have the best client around, but we are also progressing our plans for branching out into other mobile platforms. We are expanding our team (more news of that in a later post) and we are well on track to be appearing on several new devices soon.

The TweetDeck Directory continues to go from strength to strength and is improving all the time. The Directory currently contains thousands of great Twitter Lists for you to follow, and we'll be supplementing this soon with some very exciting new features that we think you'll really love.

So thanks for all your support. We really appreciate all the great feedback we get from you and we hope that you are as excited about the future of TweetDeck as we are!

Permalink | Leave a comment  »

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TweetDeck: Great Scott! TweetDeck engages the Twitter Flux Capacitor http://post.ly/Mo74  08.02.2010 19.35
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b33god: Oooo - editing of existing search column terms? Me likey http://bit.ly/c6iMT0 #tweetdeck  08.02.2010 19.39
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chrismessina: New Tweetdeck 0.33 uses Twitter API via OAuth: http://blog.tweetdeck.com/great-scott-tweetdeck-engages-the-twitter-flu-0 /via @atul  08.02.2010 20.19
Says peteashton:  Here's the info page with all the talks from the Catholic Church debate. http://bit.ly/4BThe7
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peteashton: Here's the info page with all the talks from the Catholic Church debate. http://bit.ly/4BThe7  08.02.2010 18.42
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DaveGorman: RT @MacSepia: @DaveGorman The entire debate: http://www.intelligencesquared.com/iq2-video/2009/catholic-church  08.02.2010 19.50
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jupitusphillip: The entire debate: http://www.intelligencesquared.com/iq2-video/2009/catholic-church (via @Joneshs)  08.02.2010 19.59
Says sheffieldblog:  Just seen on @sheffieldforum that Bishop's house is to close http://bit.ly/cuPSxr
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sheffieldblog: Just seen on @sheffieldforum that Bishop's house is to close http://bit.ly/cuPSxr  09.02.2010 01.24
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juliandobson: Another heritage building bites the dust? RT @sheffieldblog: seen on @sheffieldforum that Bishop's house is to close http://bit.ly/cuPSxr  09.02.2010 02.04
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davidwilcox: Interview with Charlie Leadbeater at his #cloudculture book launch http://bit.ly/aPx9BW thanks to @billt @wethink  09.02.2010 01.12
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sangeet: RT @davidwilcox: Interview with Charlie Leadbeater at his #cloudculture book launch http://bit.ly/aPx9BW thanks to @billt @wethink  09.02.2010 01.58
A new set of audited figures for mobile internet use, the GSMA Mobile Media Metrics, reveal a landscape with one very tall peak More than 25% of UK's population – some 16 million people – accessed the Internet from mobile phones in December. And what were they looking for? The GSMA Mobile Media Metrics, published for the first time on Friday, provide an insight: on the mobile internet, people want to know what their friends are up to - and perhaps do a bit of flirting. Facebook has a clearly..   show all text

A new set of audited figures for mobile internet use, the GSMA Mobile Media Metrics, reveal a landscape with one very tall peak

More than 25% of UK's population – some 16 million people – accessed the Internet from mobile phones in December. And what were they looking for? The GSMA Mobile Media Metrics, published for the first time on Friday, provide an insight: on the mobile internet, people want to know what their friends are up to - and perhaps do a bit of flirting.

Facebook has a clearly lead in GSMA's top 10 UK mobile internet sites, with 5 million unique users against 4.5 million for all of Google's sites. (Mobile internet users want answers, too.)

And the domination is much greater in terms of times spend online and page views. Facebook had 2.6bn page impressions - nearly three times as many as Google, and more than a third of the 6.7bn total. Nearly half the total minutes online in December were spent at Facebook Mobile - 2.2bn minutes out of 4.8bn, with Google on 400m in a very distant second place.

One fifth of UK mobile subscribers now tote smartphones, which is driving a rise in mobile interent use. In December, already 25% of UK's population or 16 million people accessed the internet from their mobile phones and viewed a total of 6.7bn pages.

Besides Facebook and Google, the sites of the mobile phone operators scored well, with spots three to five going to Telefonica Mobile Networks (owners of O2, with all those iPhone users), Orange Sites and Vodafone Group.

Finally, the BBC site on the seventh spot indicates that people are reading the news on the go. Breaking news is also available on the mobile networks' sites, and those of Microsoft and Yahoo at spots six and eight.

Regarding unique users, Apple's and Nokia's site come in last in the top 10 UK mobile internet sites in December. Once you look at page views and time spent online, Flirtomatic - which is integrated into most mobile operator portals - also comes into the picture.

Mobile minutes spent online:

1 Facebook 2.2 bn
2 Google 396m
3 Microsoft Sites 166m
4 Orange Sites 139m
5 AOL (and Bebo) 106m
6 Apple 104m
7 Vodafone 89m
8 BBC sites 84m
9 Flirtomatic 55m
10 Yahoo 49m

The GSMA Mobile Media Metrics report was commissioned by GSMA and comScore in partnership with five UK mobile operators: O2, Vodafone, Orange, T-Mobile and 3UK. It is being audited by ABCe.

Richard Foan, managing director of ABCe, who also chairs the web media standards committee JICWEBS, called the new metrics "a great step forward for mobile media".

The figures are based on irreversibly anonymised mobile Internet usage data from all five UK mobile operators, collected with consent from a representative sample of mobile users. In addition, Wi-Fi traffic, not seen in the mobile network traffic, is captured in the server-side logs of media owners and ad networks.


guardian.co.uk © Guardian News & Media Limited 2010 | Use of this content is subject to our Terms & Conditions | More Feeds


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RaceOnline: A reminder that people are increasingly getting online via mobile devices as well as through computers http://bit.ly/czfWd7  08.02.2010 20.38
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guardiantech: Facebook leads rise in mobile web use http://bit.ly/cakzQU  08.02.2010 16.30
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mediaguardian: Facebook leads rise in mobile web use http://bit.ly/cvKoUC  08.02.2010 16.22
Says guardiantech:  The iPhone is the new Internet Explorer 6, says mobile developer http://bit.ly/9BtlRS
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guardiantech: The iPhone is the new Internet Explorer 6, says mobile developer http://bit.ly/9BtlRS  08.02.2010 17.30
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gezd: Logic. In 5 yrs we'll be kicking ourselves RT @guardiantech The iPhone is the new Internet Explorer 6 http://bit.ly/9BtlRS  08.02.2010 17.40
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charlesarthur: By me @ Guardian: The iPhone is the new Internet Explorer 6, says mobile developer http://bit.ly/anvsLn #fb  08.02.2010 17.26
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glynmoody: The iPhone is the new Internet Explorer 6, says mobile developer - http://bit.ly/dcCL40 nice metaphor #iphone #ie6  08.02.2010 17.30
Soren Gordhamer is the organizer of the Wisdom 2.0 Conference, which brings together staff from Google, Facebook, and Twitter with others to explore living wisely in our modern age. Mashable readers can use code ‘Mashable‘ for a discount when registering. In the era of social media, our networks are much larger than they have ever been, and we have more ways to communicate with those in them. Even if you are not very active on Facebook or Twitter, my guess is that your sphere of communicati..   show all text

levels imageSoren Gordhamer is the organizer of the Wisdom 2.0 Conference, which brings together staff from Google, Facebook, and Twitter with others to explore living wisely in our modern age. Mashable readers can use code ‘Mashable‘ for a discount when registering.

In the era of social media, our networks are much larger than they have ever been, and we have more ways to communicate with those in them. Even if you are not very active on Facebook or Twitter, my guess is that your sphere of communication has expanded significantly in recent years. Who you communicate with and how you communicate has changed radically. This new connected era brings both opportunities and challenges.

In the past we had a set of contacts, all of whom generally knew how to reach us — via phone, e-mail, or regular mail. Today, thanks in large part to social media, we have many different levels of communication, each with a specific purpose and etiquette. When we do not understand the role of these levels, they can become huge time wasters. When we do understand them however, they can help us more effectively engage and navigate these new waters.


Level 1: The Public Reply

Just about everyone, including Bill Gates (who if you have not heard, recently joined Twitter), has learned the importance of having both a means to communicate with people, and a channel where people can respond. Though you can do this on Facebook through comments on Fan pages and in groups, this seems most applicable to Twitter, where people use @replies to send and receive short, publicly viewable messages.

The public reply provides an open and transparent channel for people to interact with public figures, brands, and each other, without the pressure of response that comes with e-mail. Public interactions are a great starting point for engagement that never existed before social media, and if done correctly, can often lead to more fruitful direct communication.


Level 2: The Direct Message

Once a relationship is established through public communication, the next step is often a direct message within a social network. A direct message creates a private connection without opening the floodgates of e-mail. In fact, in may even be preferable to e-mail in the long term.

Why? Especially with Twitter, a DM has a character limit, and can only come from people you follow. If you have ten e-mails (of unlimited length and possibly unknown sources) and ten Twitter DMs, which are you likely to open first? For an increasing number of people, the answer is DM.

Once you make a connection through DM and get permission to follow-up via e-mail, the e-mail is often better received. Facebook, where most people allow private messages, can also be a means to take communication to the next level.


Level 3: E-mail

inbox imageE-mail still has its place in this new era. It allows for more in-depth communication, can be easily forwarded, and sent to numerous people at once. When e-mail is used skillfully, it enables deeper communication. When not used effectively, it can become a huge time drain, as people write lengthy messages without much thought of the time and attention they are asking of recipients.

This fine line makes e-mail tough to master in the social media age. If you’re looking to advance to the next communication level with someone, respect this direct and private channel, and be sure to keep your e-mails succinct and meaningful.


Level 4: Phone

phone imageHearing someone’s voice allows people to get a better sense of one another. While communicating via text, a person can take time to carefully craft his or her words, potentially presenting an image that may not be true or is harder to trust. A phone call allows for more immediate back-and-forth, and can be particularly helpful if a subject matter is delicate or people are considering a more in-depth relationship.

Some time back I was communicating with an editor about an issue that we had bounced back and forth several times. Finally she said, “Let’s chat about it on the phone.” This furthered the dialogue significantly and bypassed what may have taken weeks to sort out via e-mail.


Level 5: In-Person (or Video Chat)

handshake imageI have met numerous people in person that I first communicated with via social networks. All of these meetings were enhanced by the natural progression of our first digital communication. While at one time face-to-face interactions were the entry point, today, in-person meetings often come at later stages.

Particularly if people are considering working on a project together, an in-person meeting allows for the most in-depth connection. For some people Skype or other video chat may be enough to experience this.

Too often people think communication is only through words, but our bodies communicate as well. They communicate how comfortable or uncomfortable we are discussing a matter, our level of passion for a subject, and our hopes and fears. Meeting with someone in person allows for communication to occur on multiple levels, and people often come away with a much better sense of each other.


Conclusion

In this era of social media when we are reaching out and engaging more and more people, the question is not just “Should I communicate with someone?” but “How should I communicate with someone? How can I build engagement one step at a time?” The more we allow for and understand the importance of all the various levels of communication, the more we can skillfully and effectively use each one.


More social media resources from Mashable:

- Zen and the Art of Twitter: 4 Tips for Productive Tweeting
- The Tao of Tweeting
- How Social Media Has Changed Us
- 5 Tips for Building Lasting Online Friendships
- 4 Steps for Effective Online Networking

Images courtesy of iStockphoto, TommL, PaulPaladin, Kohlerphoto, sandoclr

Tags: communication, e-mail, email, facebook, List, Lists, meeting, social media, social networking, social networks, twitter


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Local2point0: RT @mashable 5 Levels of Effective Communication in the Social Media Age - http://bit.ly/bLLB1G  09.02.2010 00.30
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MarkClayson: 5 Levels of Effective Communication in the Social Media Age http://goo.gl/fb/cTot  08.02.2010 23.35
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ConradSwailes: Have a read ! 5 Levels of Effective Communication in the Social Media Age http://bit.ly/cuo4Ca  08.02.2010 23.28
Says kevupnorth:  @ianibbo RT: @sboneham: plan.fm looks like it might be relevant for organising events via twitter: http://bit.ly/cEDgL7
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ianibbo: ooh and hello @sboneham, cheers for the plan.fm tip :)  09.02.2010 00.05
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kevupnorth: @ianibbo RT: @sboneham: plan.fm looks like it might be relevant for organising events via twitter: http://bit.ly/cEDgL7  08.02.2010 23.51
Says ntenhross:  RT @johnmerritt: Help a great cause, give the the NTEN Scholarship fund - http://bit.ly/bpIdxu #10NTC
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askdebra: I just donated! Can you? RT @johnmerritt: NTEN's Nonprofit Tech Conference is amazing. Help others attend http://bit.ly/bpIdxu #10NTC  09.02.2010 00.27
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ntenhross: RT @johnmerritt: Help a great cause, give the the NTEN Scholarship fund - http://bit.ly/bpIdxu #10NTC  08.02.2010 21.57
Top News History
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wesharestuff: RT @willperrin Unconference on #hyperlocal web in uk leeds 17 april RT @TalkAboutLocal: #TAL10 http://bit.ly/bU6KkP  08.02.2010 17.22
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TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people!  08.02.2010 17.04
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willperrin: Major Unconference on #hyperlocal web in uk leeds 17 april RT @TalkAboutLocal: #TAL10 http://bit.ly/bU6KkP  08.02.2010 17.18
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getgood: RT @TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people! -  08.02.2010 17.20
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johnpopham: RT @TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened! http://talkaboutlocal.org/2010/02/08/tal10/ #TAL10  08.02.2010 17.05
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willperrin: RT @TalkAboutLocal: #TAL10 announcement here http://bit.ly/bU6KkP Tickets Here http://bit.ly/abXosQ See you in Leeds people!  08.02.2010 17.14
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TalkAboutLocal: http://twitpic.com/122ahf - And the envelope has been opened! http://talkaboutlocal.org/2010/02/08/tal10/ #TAL10  08.02.2010 17.02
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jaggeree: RT @willperrin: Major Unconference on #hyperlocal web in uk leeds 17 april RT @TalkAboutLocal: #TAL10 http://bit.ly/bU6KkP  08.02.2010 17.22
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TalkAboutLocal: More UK social media policies than you'll ever need (via @ictchampions) http://bit.ly/aaYS4V (via @danslee)  08.02.2010 11.45
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danslee: More UK social media policies than you'll ever need (via @ictchampions) http://bit.ly/aaYS4V  08.02.2010 11.40
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ictchampions: From a post on Third Sector Forums: the Social Media Governance website has a listing of social media policies fro... http://bit.ly/aaYS4V  08.02.2010 11.15
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Electroville: SimonSays: Social Media policies examples: From a post on Third Sector Forums: the Social Media Governance website... http://bit.ly/9AAv7Z  08.02.2010 11.30
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YH_ICT_Champion: Social Media policies examples: http://wp.me/p5KOy-O8  08.02.2010 11.01
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StephenHilton: RT @johnpopham: RT @DC10plusnetwork: RT @FTtechnews: BT to share cable duct network + rivals http://bit.ly/cBAGYo  08.02.2010 10.47
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DC10plusnetwork: RT @DC10plusnetwork: RT @FTtechnews: BT to share cable duct network + rivals http://bit.ly/cBAGYo @mdda  08.02.2010 03.32
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johnpopham: RT @DC10plusnetwork: RT @FTtechnews: BT to share cable duct network + rivals http://bit.ly/cBAGYo  08.02.2010 09.19
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ConnectBristol: RT @johnpopham: RT @DC10plusnetwork: RT @FTtechnews: BT to share cable duct network + rivals http://bit.ly/cBAGYo  08.02.2010 10.47
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Chris_Penberthy: RT @JohnCarnell Is Facebook in Trouble? My Wife thinks so http://goo.gl/fb/oRjB  07.02.2010 13.35
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TelfordVolServe: RT @RedTweeters: RT @JohnCarnell Is Facebook in Trouble? My Wife thinks so http://bit.ly/9nwUaV   07.02.2010 13.37
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RedTweeters: RT @JohnCarnell Is Facebook in Trouble? My Wife thinks so http://goo.gl/fb/oRjB  07.02.2010 13.35
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ivolunteeruk: RT @JohnCarnell Is Facebook in Trouble? My Wife thinks so http://goo.gl/fb/oRjB (via @RedTweeters)   07.02.2010 16.57
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solobasssteve: So the Tories don't trust their PPCs with Twitter, but we're supposed to trust them to run the country? http://bit.ly/aqHlww #WTF  06.02.2010 13.26
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parboo: Conservative PPCs told their tweets must be approved before being posted to Twitter http://bit.ly/aqHlww /via @tweetminster   06.02.2010 12.58
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benjiw: RT @tweetminster Conservative PPCs told their tweets must be approved before being posted to Twitter http://bit.ly/aqHlww  06.02.2010 13.20
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KerryMP: RT @nextleft: Cameron wants to vet candidates' tweets! http://bit.ly/9adIw4  06.02.2010 14.18
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Chris_Penberthy: Fools RT @tweetminster Conservative PPCs told their tweets must be approved before being posted to Twitter http://bit.ly/aqHlww  06.02.2010 14.09
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tweetminster: Conservative PPCs told their tweets must be approved before being posted to Twitter http://bit.ly/aqHlww  06.02.2010 12.51
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josiefraser: RT @tweetminster: Conservative candidates told their tweets must be approved before being posted to Twitter http://bit.ly/aqHlww  06.02.2010 13.00
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grahamallcott: Conservatives to devolve power and control to the people? they cant even let their own ppl control their own tweets! http://bit.ly/aqHlww  06.02.2010 13.11
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hubmum: http://bit.ly/9Tr631 Directgov seemed to have named their new kids' section the same as a male porn/fetish site. That's rather special.  05.02.2010 17.35
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josiefraser: Direct Gov use same name for a kids portal as gay porn site RT @janetedavis RT @sdcsmith2000: http://is.gd/7KY0K  05.02.2010 17.54
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pigsonthewing: I read: Directgov kids' site apes explosive gay porn brand - The Register: [Google-it-first #FAIL ] http://bit.ly/by9kvK  05.02.2010 20.23
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psfnick: DirectGov + Gay Porn Festish + kids website. I kid you not !!! http://bit.ly/c7DVr5  05.02.2010 18.09
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alncl: RT @sdcsmith2000: Who at Direct Gov thought that the domain name of a gay porn site was a good idea for a Kids portal http://is.gd/7KY0K  05.02.2010 17.07
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woodsy_bristol: (via @ElReg) UK gov kids' site shares name with gay pr0n fetish site #UKgov #ict #fail http://bit.ly/doHHEs  05.02.2010 16.25
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RKTweets: Oh dear RT @josiefraser: Direct Gov use same name for a kids portal as gay porn site RT @janetedavis RT @sdcsmith2000: http://is.gd/7KY0K  05.02.2010 17.56
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Cosmicandy: RT @thirdsectorPR: @Cosmicandy think the url fell of the end of your retweet ;) http://slidesha.re/9ZxkeP Ta!  05.02.2010 13.28
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thirdsectorPR: RT @RedTweeters RT @stevebridger Here's the deck of my keynote at the #media140 Third Sector event yesterday http://slidesha.re/9ZxkeP  05.02.2010 13.20
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LittleLaura: rt @stevebridger Here's the deck of my keynote at the #media140 Third Sector event yesterday http://slidesha.re/9ZxkeP / #nptech  05.02.2010 12.45
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Chris_Penberthy: RT @stevebridger Here's the deck of my keynote at the #media140 Third Sector event yesterday http://slidesha.re/9ZxkeP  05.02.2010 13.19
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b33god: Nice - RT @stevebridger: Here's the deck of my keynote at the #media140 Third Sector event yesterday http://slidesha.re/9ZxkeP  05.02.2010 12.50
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stevebridger: Here's the deck of my keynote at the #media140 Third Sector event yesterday http://slidesha.re/9ZxkeP  05.02.2010 12.30
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thirdsectorPR: @Cosmicandy think the url fell of the end of your retweet ;) http://slidesha.re/9ZxkeP  05.02.2010 13.24
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RedTweeters: RT @stevebridger Here's the deck of my keynote at the #media140 Third Sector event yesterday http://slidesha.re/9ZxkeP  05.02.2010 13.19
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Annemcx: RT @stevebridger Here's the deck of my keynote at the #media140 Third Sector event yesterday http://slidesha.re/9ZxkeP  05.02.2010 13.37
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gl0ria: RT @stevebridger: Here's the deck of my keynote at the #media140 Third Sector event yesterday http://is.gd/7KnZF  05.02.2010 13.21
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paddaniels: RT @stevebridger: Here's the deck of my keynote at the #media140 Third Sector event yesterday http://slidesha.re/9ZxkeP  05.02.2010 12.43
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TechSoup: RT @idealware: Terrific article about mobile texting for nonprofits http://bit.ly/crFhrY  05.02.2010 00.31
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ntenhross: 5 real challenges for NP texting campaigns: http://bit.ly/crFhrY I don't agree w/ them all 100%, but a great read.  05.02.2010 03.39
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kanter: Reading @geoffliving piece on @mashable about nonprofits and text fundraising campaign - not a panacea http://bit.ly/cp0LsH  04.02.2010 23.16
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WomenWhoTech: RT @Geoffliving - 5 Real Challenges for Nonprofit Texting Campaigns http://bit.ly/cDkR50  04.02.2010 22.55
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MarkClayson: 5 Real Challenges For Non-Profit Texting Campaigns http://goo.gl/fb/U2pQ  04.02.2010 22.30
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StephenHilton: this Economist article is really interesting http://bit.ly/dy4Uby  04.02.2010 22.14
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helenmilner: RT @jamescrabtree: MySociety can now go home, happy. We've made it! We are in an Economist cartoon.... http://bit.ly/9Kg5mU  04.02.2010 20.35
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ConnectBristol: this Economist article is really interesting http://bit.ly/dy4Uby  04.02.2010 22.14
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anniedare: RT @jamescrabtree: MySociety can now go home, happy. We've made it! We are in an Economist cartoon.... http://bit.ly/9Kg5mU  04.02.2010 21.40
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sarahkatenorman: data.gov.uk wins ;) http://flowingdata.com/2010/02/04/data-gov-uk-versus-data-gov-which-wins/ (via @JeniT)  04.02.2010 17.03
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JeniT: data.gov.uk wins ;) http://flowingdata.com/2010/02/04/data-gov-uk-versus-data-gov-which-wins/  04.02.2010 13.51
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diarmaid: Only 486 datasets remain unchecked in the data.gov.uk format verifier   04.02.2010 12.20
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deburca: RT @deburca: RT @adamtaylor: Go UK! data.gov vs data.gov.uk http://bit.ly/9Mdc0O /cc @johnlsheridan  04.02.2010 14.41
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CountCulture: @timdavies @jenit copyright statement is rubbish. No Crown Copyright, no nuthink. 'Write to us' As thouh data.gov.uk never happened  04.02.2010 17.43
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Annemcx: Data.gov.uk versus Data.gov   04.02.2010 14.46
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jaggeree: RT @JeniT: data.gov.uk wins ;) http://flowingdata.com/2010/02/04/data-gov-uk-versus-data-gov-which-wins/   04.02.2010 13.57
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deburca: RT @adamtaylor: Go UK! data.gov vs data.gov.uk http://flowingdata.com/2010/02/04/data-gov-uk-versus-data-gov-which-wins/ /cc @johnlsheridan  04.02.2010 14.40
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gistwire: RT @johnpopham: Three Social Media Surgeries on consecutive days http://wp.me/ppLRZ-3B  04.02.2010 16.26
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Jagusti: RT @gistwire: RT @johnpopham: Three Social Media Surgeries on consecutive days http://wp.me/ppLRZ-3B  04.02.2010 16.27
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foodiesarah: No stopping yorkshire RT @johnpopham: Three Social Media Surgeries on consecutive days http://wp.me/ppLRZ-3B  04.02.2010 11.01
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StevenTuck: RT @johnpopham: Three Social Media Surgeries on consecutive days http://wp.me/ppLRZ-3B  04.02.2010 11.20
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johnpopham: Three Social Media Surgeries on consecutive days http://wp.me/ppLRZ-3B  04.02.2010 10.28
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johnpopham: Day three of (unofficial) Yorkshire Social Media Week http://wp.me/ppLRZ-3B  04.02.2010 02.39
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watfordgap: @janebunny see @johnpopham posts for what happens at social media surgeries http://wp.me/ppLRZ-3B follow @jagusti for details of next one  04.02.2010 09.41
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hubmum: @lesteph writes about purdah http://blog.helpfultechnology.com/2010/02/why-im-going-dark-for-purdah/   04.02.2010 03.27
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jkerrstevens: r/t @lesteph Blog post: Why I'm going dark for purdah: http://bit.ly/bOsvLI #gov20  04.02.2010 12.16
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juliandobson: I don't usually do late-night comments (you might regret them) but I had to say something about @lesteph's post: http://bit.ly/9Jqo9p  04.02.2010 03.11
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SubtleBlade: RT @lesteph: Blog post: Why I'm going dark for purdah: http://bit.ly/bOsvLI [Sad, but spot on.]  04.02.2010 11.13
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lesteph: Blog post: Why I'm going dark for purdah: http://bit.ly/bOsvLI  04.02.2010 03.01
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Baskers: RT @jkerrstevens r/t @lesteph Blog post: Why I'm going dark for purdah: http://bit.ly/bOsvLI #gov20   04.02.2010 12.22
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scrumph: RT @lesteph: Blog post: Why I'm going dark for purdah: http://bit.ly/bOsvLI   04.02.2010 12.11
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LouiseBrown: RT @Marthalanefox http://ow.ly/13oWB - Sunderland wins   04.02.2010 11.07
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Marthalanefox: http://ow.ly/13oWB - Sunderland wins   04.02.2010 10.12
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foodiesarah: Liking 2day already RT @Marthalanefox: http://ow.ly/13oWB - Sunderland wins   04.02.2010 11.03
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johnpopham: RT @Marthalanefox: http://ow.ly/13oWB - Sunderland wins   04.02.2010 10.14
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kanter: Just read that @poptech 2010 social innovation fellows program nominations open http://bit.ly/cjCqqJ Have a big idea? check it out  03.02.2010 19.03
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ntenhross: RT @kanter: Just read that @poptech 2010 social innovation fellows program noms open http://bit.ly/cjCqqJ Have a big idea? check it out  03.02.2010 19.06
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webb: RT @ntenhross: RT @kanter: Just read that @poptech 2010 social innovation fellows program noms open http://bit.ly/cjCqqJ  03.02.2010 21.13
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dominiccampbell: RT @svaroschi: RT @NetSquared: Nominations open for Social Innovation Fellowships w/ @poptech http://bit.ly/cjCqqJ #socent  03.02.2010 19.49
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NetSquared: That's the spirit! RT @mikemathieu: I have 2 ideas RT @netsquared Nominations open for Social Innovation Fellowships http://bit.ly/bEGiDu  04.02.2010 01.42
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willperrin: RT @tom_watson: Colleague Sion Simon is standing down as MP and minister. That means he will not be doing the #debill: http://bit.ly/c2hVPM  03.02.2010 11.59
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foodiesarah: RT @tom_watson: Colleague Sion Simon is standing down as MP and minister. That means he will not be doing the #debill: http://bit.ly/c2hVPM  03.02.2010 12.18
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DC10plusnetwork: RT @tom_watson: Colleague Sion Simon is standing down as an MP and minister. That means he will not be doing #debill: http://bit.ly/c2hVPM  03.02.2010 12.00
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digibrum: Colleague Sion Simon is standing down as an MP and minister.That means he will not be doing the #debill http://bit.ly/c2hVPM via @tom_watson  03.02.2010 12.15
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davebriggs: RT @tom_watson: Sion Simon is standing down as an MP and minister. That means he will not be doing the #debill: http://bit.ly/c2hVPM  03.02.2010 11.57
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tom_watson: Colleague Sion Simon is standing down as an MP and minister. That means he will not be doing the #debill: http://bit.ly/c2hVPM  03.02.2010 11.55
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siwhitehouse: Colleague Sion Simon is standing down as an MP and minister.That means he will not be doing the #debill http://bit.ly/c2hVPM via @tom_watson  03.02.2010 12.15
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ThirdSectorLab: RT @amyatmesh: Campaign to get Apple to allow Donate buttons in iPhone Apps (by @TechnicaVitaUK) http://bit.ly/9BiPwC #AppleDonateFail  03.02.2010 13.10
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rachelbeer: RT @amyatmesh: Campaign to get Apple to allow Donate buttons in iPhone Apps (by @TechnicaVitaUK) http://bit.ly/9BiPwC #AppleDonateFail  03.02.2010 13.07
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Chris_Penberthy: RT @bullyinguk Apple won't allow Donate buttons in iPhone Apps, I'm starting a campaign to change that http://bit.ly/9BiPwC #AppleDonateFail  03.02.2010 00.20
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rebekahhah: RT @amyatmesh: Campaign to get Apple to allow Donate buttons in iPhone Apps (by @TechnicaVitaUK) http://bit.ly/9BiPwC #AppleDonateFail  03.02.2010 13.12
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RedTweeters: RT @bullyinguk Apple won't allow Donate buttons in iPhone Apps, I'm starting a campaign to change that http://bit.ly/9BiPwC #AppleDonateFail  03.02.2010 00.20
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amyrsward: RT @amyatmesh: Campaign to get Apple to allow Donate buttons in iPhone Apps (by @TechnicaVitaUK) http://bit.ly/9BiPwC #AppleDonateFail  03.02.2010 13.12
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RKTweets: Ideas/help people RT @JohnCarnell Apple won't allow Donation buttons in iPhone Apps http://bit.ly/9BiPwC help plz  02.02.2010 23.10
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howardlake: Apple won't allow Donation buttons in iPhone Apps, I'm starting a campaign to change that http://bit.ly/9BiPwC help me plz #AppleDonateFail  02.02.2010 22.02
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RKTweets: Apple won't allow Donation buttons in iPhone Apps http://bit.ly/9BiPwC help plz @howardlake @askdebra @ThirdSectorLab @RKTweets  02.02.2010 22.55
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amyatmesh: Campaign to get Apple to allow Donate buttons in iPhone Apps (by @TechnicaVitaUK) http://bit.ly/9BiPwC #AppleDonateFail  03.02.2010 13.07
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bullyinguk: Apple won't allow Donation buttons in iPhone Apps, I'm starting a campaign to change that http://bit.ly/9BiPwC help me plz #AppleDonateFail  02.02.2010 22.02
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bullyinguk: Apple won't allow Donate buttons in iPhone Apps, I'm starting a campaign to change that http://bit.ly/9BiPwC #AppleDonateFail  03.02.2010 09.25
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bullyinguk: Apple won't allow Donation buttons in iPhone Apps, I'm starting a campaign to change that http://bit.ly/9BiPwC  02.02.2010 22.25
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navcanews: RT @gistwire: Free social media advice for non-profits, community groups, charities. Wed 3 Feb 4.30pm Sheffield http://bit.ly/sms1002s1  02.02.2010 19.07
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iamhelenharrop: RT @gistwire Free social media advice for non-profits, community groups, charities. Wed 3 Feb 4.30pm Sheffield http://bit.ly/sms1002s1  02.02.2010 18.54
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Jagusti: RT @gistwire: Free social media advice for non-profits, community groups, charities. Wed 3 Feb 4.30pm Sheffield http://bit.ly/sms1002s1  02.02.2010 18.57
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NAVCA: RT @gistwire: Free social media advice for non-profits, community groups, charities. Wed 3 Feb 4.30pm Sheffield http://bit.ly/sms1002s1  02.02.2010 19.07
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watfordgap: RT @gistwire: Free social media advice for non-profits, community groups, charities. Wed 3 Feb 4.30pm Sheffield http://bit.ly/sms1002s1  02.02.2010 19.01
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gistwire: Free social media advice for non-profits, community groups, charities. Wed 3 Feb 4.30pm Sheffield http://bit.ly/sms1002s1 /cc @syfab @navca  02.02.2010 18.49
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citizensheep: RT @stevebridger: Quick poll for UK charity peeps: Are you allowed access to social networking websites at work? http://twtpoll.com/cd03e8  02.02.2010 15.34
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RedTweeters: RT @stevebridger Quick poll for UK charity peeps: Are you allowed access to social networking websites at work? http://bit.ly/cJQd19  02.02.2010 16.04
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johnpopham: RT @stevebridger: Quick poll for UK charity peeps: Are you allowed access to social networking websites at work? http://twtpoll.com/cd03e8  02.02.2010 15.33
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redcci: RT @stevebridger Quick poll for UK charity peeps: Are you allowed access to social networking websites at work? http://bit.ly/cJQd19  02.02.2010 16.37
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Chris_Penberthy: RT @stevebridger Quick poll for UK charity peeps: Are you allowed access to social networking websites at work? http://bit.ly/cJQd19  02.02.2010 16.04
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stevebridger: Re my poll... I suppose by definition, those seeing this now will have access! Will re-post this evening http://bit.ly/b8RzKb :-/  02.02.2010 15.39
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E11ie5: RT @stevebridger: Quick poll for UK charity peeps: Are you allowed access to social networking websites at work? http://twtpoll.com/cd03e8  02.02.2010 15.34
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TelfordVolServe: RT @RedTweeters: Quick poll for UK charity peeps: Are you allowed access to social networking websites at work? http://bit.ly/cJQd19  02.02.2010 16.14
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stevebridger: Quick poll for UK charity peeps: Are you allowed access to social networking websites at work? http://twtpoll.com/cd03e8 Thx a million  02.02.2010 15.32
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leahmouse: RT @stevebridger: Quick poll for UK charity peeps: Are you allowed access to social networking websites at work? http://twtpoll.com/cd03e8  02.02.2010 15.33
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wdmuk: RT @stevebridger Poll for UK charity peeps: Are you allowed access to social networking websites at work? http://twtpoll.com/cd03e8  02.02.2010 15.34
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annarwalsh: RT@stevebridger:Quick poll 4 UK charity peeps: R U allowed access to social networking websites at work? http://bit.ly/b8RzKb Thx a million  02.02.2010 15.35
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ivolunteeruk: RT @ThirdSector: Volunteers 'should face reduced risk of prosecution' http://bit.ly/aC5Tck  02.02.2010 14.39
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ThirdSector: Volunteers 'should face reduced risk of prosecution' http://bit.ly/aC5Tck  02.02.2010 12.47
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RedTweeters: RT @VolCenSDerbys RT @ThirdSector: Volunteers 'should face reduced risk of prosecution' http://bit.ly/aC5Tck   02.02.2010 14.18
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RedTweeters: Wouldn't it be better to reduce risk for everyone? RT @ThirdSector Volunteers 'should face reduced risk of prosecution' http://bit.ly/aC5Tck  02.02.2010 14.09
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Chris_Penberthy: RT @ThirdSector Volunteers 'should face reduced risk of prosecution' http://bit.ly/aC5Tck   02.02.2010 14.12
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charities: Volunteers 'should face reduced risk of prosecution': Conservative MP Jeremy Wright says they the law should be le... http://bit.ly/aC5Tck  02.02.2010 12.47
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iamhelenharrop: RT @eskillsUK: New research just released - one in 18 employed in UK works in technology sector http://www.e-skills.com/insights2010  02.02.2010 12.57
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johnpopham: RT @iamhelenharrop: RT @eskillsUK: New research - one in 18 employed in UK works in technology sector http://www.e-skills.com/insights2010  02.02.2010 12.59
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josiefraser: RT @johnpopham RT @iamhelenharrop RT @eskillsUK: one in 18 employed in UK works in technology sector http://bit.ly/9IwXmC  02.02.2010 13.06
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yorkshire4ward: RT @eskillsUK: New research just released - one in 18 employed in UK works in technology sector www.e-skills.com/insights2010  02.02.2010 12.50
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ConnectBristol: Pete, a carer from Knowle West, talks about the benefits of his new digital lifestyle: Pete Taylor from Knowle Wes... http://bit.ly/9ScR2I  01.02.2010 16.50
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DC10plusnetwork: http://bit.ly/biriez Pete the carer talks about how #digitalinclusion changed his life @connectbristol   01.02.2010 21.08
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helenmilner: RT @DC10plusnetwork http://bit.ly/biriez Pete the carer says how #digitalinclusion changed his life @connectbristol   02.02.2010 09.44
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kmachin: RT @DC10plusnetwork http://bit.ly/biriez Pete the carer says how #digitalinclusion is essential for #carers - they take notice of you  02.02.2010 10.01
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johnpopham: RT @DC10plusnetwork: http://bit.ly/biriez Pete the carer talks about how #digitalinclusion changed his life @connectbristol   02.02.2010 09.45
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StevenTuck: @72prufrocks http://twitpic.com/10x9vm - It's a good job this man only has blunt knives  02.02.2010 01.23
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scubadog: @72prufrocks http://twitpic.com/10x9vm - Are you sure there isn't a third Chuckle brother?  02.02.2010 01.19
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72prufrocks: http://twitpic.com/10x9vm - #huddsms caption competition for 1st February 2010...  02.02.2010 01.12
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podnosh: @72prufrocks http://twitpic.com/10x9vm - And if you swivel them this way - the hair goes that.  02.02.2010 01.27
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andysimcox: @72prufrocks http://twitpic.com/10x9vm - To me. To you. To him.  02.02.2010 01.21
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clairewalsh360: RT @RedTweeters: Fund Volunteer Centres! RT @charitysector Volunteer Centres swamped by surge in enquiries, http://bit.ly/bTMXDS #VCfunding  01.02.2010 17.53
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vol_managersAVM: RT @charitysector Volunteer Centres swamped by surge in enquiries, says report http://bit.ly/bTMXDS #VCfunding -  01.02.2010 14.13
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RedTweeters: Fund Volunteer Centres! RT @charitysector Volunteer Centres swamped by surge in enquiries, says report http://bit.ly/bTMXDS #VCfunding  01.02.2010 14.10
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ivolunteeruk: RT @charitysector Volunteer Centres swamped by surge in enquiries, says report http://bit.ly/bTMXDS #VCfunding (via @RedTweeters)  01.02.2010 14.46
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Chris_Penberthy: Fund Volunteer Centres! RT @charitysector Volunteer Centres swamped by surge in enquiries, says report http://bit.ly/bTMXDS #VCfunding  01.02.2010 14.10
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charitysector: Volunteer centres swamped by surge in enquiries, says report http://bit.ly/bTMXDS  01.02.2010 14.03
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vlabsblog: RT @charitysector Volunteer Centres swamped by surge in enquiries, says report http://bit.ly/bTMXDS #VCfunding  01.02.2010 14.50
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paddaniels: RT @charitysector Volunteer Centres swamped by surge in enquiries, says report http://bit.ly/bTMXDS #VCfunding -  01.02.2010 14.13
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timdavies: @sangeet Around 30 people watching #ypdw2010 live feed right now http://bit.ly/d2KiBN  01.02.2010 12.56
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iamhelenharrop: RT: @timdavies Live stream just started from #ypdw2010 (Young People in a Digital World) conference http://bit.ly/d2KiBN  01.02.2010 12.39
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timdavies: RT @diarmaid: Q. Do young people have the skills to manage their digital identities? - Live conference here http://bit.ly/a5a0m4 #ypdw2010  01.02.2010 12.32
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timdavies: Live stream just started from #ypdw2010 (Young People in a Digital World) conference http://bit.ly/d2KiBN  01.02.2010 12.10
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timdavies: Leighton Andrews AM at #ypdw2010 just talking about their work with @childnet to produce bi-lingual resources http://bit.ly/d2KiBN  01.02.2010 13.17
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DC10plusnetwork: RT: @timdavies Live stream just started from #ypdw2010 (Young People in a Digital World) conference http://bit.ly/d2KiBN  01.02.2010 12.49
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johnpopham: RT @iamhelenharrop: RT: @timdavies Live stream just started from #ypdw2010 (Young People in a Digital World) conference http://bit.ly/d2KiBN  01.02.2010 12.45
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lowcarbondiary: Great stuff from young people talking about what matters to them in the digital world http://digitalyouthwales.ning.com/page/live-stream  01.02.2010 12.46
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davidwilcox: gt combi of live stream fm @RichardJolly , tweets, live blogging from @timdavies #ypdw2010 http://bit.ly/debKpW - interviews later.  01.02.2010 12.48
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lowcarbondiary: RT: @timdavies Live stream just started from #ypdw2010 (Young People in a Digital World) conference http://bit.ly/d2KiBN  01.02.2010 12.11
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cyberdoyle: 'Raising children in captivity' Tanya Byron #ypdw2010 #digitalbritain live stream http://tinyurl.com/y85z4ve kids play online  01.02.2010 13.26
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cyberdoyle: #digitalbritain RT @timdavies: Live stream just started from #ypdw2010 (Young People in a Digital World) conference http://bit.ly/d2KiBN  01.02.2010 12.58
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diarmaid: Up next: 3 Youth Panel presentations from Maesteg Comprehensive, Ysgol Llangynwyd and Butetown Youth Project http://bit.ly/a5a0m4 #ypdw2010  01.02.2010 13.24
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diarmaid: A Digital Inclusion Action Plan for Wales ... Live speech by Minister Leighton Andrews http://bit.ly/a5a0m4 #ypdw2010 #digitalbritain  01.02.2010 13.11
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Louisemac: RT: @timdavies Live stream just started from #ypdw2010 (Young People in a Digital World) conference http://bit.ly/d2KiBN  01.02.2010 12.13
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diarmaid: Keynote Address by Professor Tanya Byron - http://bit.ly/a5a0m4 #ypdw2010  01.02.2010 13.18
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paddaniels: Great to see the live stream from #ypdw2010 Young People in a Digital World conference http://bit.ly/d2KiBN #yp  01.02.2010 12.25
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diarmaid: Sangeet Bhullar: How young people access the web? - Live from the Young People in a Digital World conference http://bit.ly/a5a0m4  01.02.2010 12.18
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diarmaid: Live streaming in 2mins... http://bit.ly/a5a0m4 ##ypdw2010  01.02.2010 12.06
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diarmaid: Q. Do young people have the skills to manage their digital identities? - Live conference here http://bit.ly/a5a0m4 #ypdw2010  01.02.2010 12.31
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DarenBBC: RT @danmcquillan: @RobinGrant you might find 'Harvard Schools Cause Marketers on Foursquare' of interest http://bit.ly/7KZk0A  01.02.2010 03.04
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kanter: How Harvard's work with 4sq can teach nonprofits how to use it. http://bit.ly/7KZk0A /via @joewaters  01.02.2010 01.34
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LittleLaura: rt @kanter How Harvard's work with 4sq can teach nonprofits how to use it. http://bit.ly/7KZk0A /via @joewaters  01.02.2010 04.04
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danmcquillan: @RobinGrant you might find 'Harvard Schools Cause Marketers on Foursquare' of interest http://bit.ly/7KZk0A  01.02.2010 03.00
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72prufrocks: RT @scubadog: Spread the word, there's another Hudds Social Media Surgery on Monday 1st Feb http://bit.ly/2AvP3D  31.01.2010 00.14
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andysimcox: RT @72prufrocks RT @scubadog: Spread the word, there's another Hudds Social Media Surgery on Monday 1st Feb http://bit.ly/2AvP3D  31.01.2010 01.44
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scubadog: Spread the word, there's another Hudds Social Media Surgery on Monday 1st Feb http://bit.ly/2AvP3D  30.01.2010 23.24
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johnpopham: RT @scubadog: Spread the word, there's another Hudds Social Media Surgery on Monday 1st Feb http://bit.ly/2AvP3D  31.01.2010 01.23
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huddsocialmedia: RT @scubadog: Spread the word, there's another Hudds Social Media Surgery on Monday 1st Feb http://bit.ly/2AvP3D  31.01.2010 00.15
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kevupnorth: RT: @BBCDigRev: Teachers, take note. You can download episodes of #bbcrevolution to use http://bit.ly/aRKhmd (via @timvl)  31.01.2010 00.23
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SubtleBlade: RT @johnmayo: RT @andyfield: #bbcrevolution - *This* is the best part for schools - http://twurl.nl/ynk71y - remix and make your own version  31.01.2010 00.18
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aleksk: RT @mdbraber: This is awesome, you can use raw unedited footage from #bbcrevolution! http://bit.ly/c1qx0c  31.01.2010 00.24
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katzy: RT @aleksk: RT @mdbraber: This is awesome, you can use raw unedited footage from #bbcrevolution! http://bit.ly/c1qx0c  31.01.2010 00.25
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edmittance: Brilliant widgets for websites: local MP activity, local shops opening, local groups: http://bit.ly/aKlSxV  30.01.2010 12.10
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danslee: Wow. #Hyperlocal widgets by the brilliant @philipjohn (via @RayDuff @hrwaldram) http://bit.ly/9Zw8sf  30.01.2010 11.19
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hrwaldram: Copy and paste hyperlocal blogging: As the hyperlocal phenomenon spreads across the UK, those who have been doing ... http://bit.ly/9Zw8sf  29.01.2010 21.36
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DJSoup: Brilliant widgets for websites: local MP activity, local shops opening, local groups: http://bit.ly/aKlSxV (via @transitiontowns)  30.01.2010 12.15
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davidwilcox: Brilliant widgets for websites: local MP activity, local shops opening, local groups: http://bit.ly/aKlSxV (via @edmittance)  30.01.2010 17.09
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greenerleith: Brilliant widgets: local MP activity, local shops opening, local groups: http://bit.ly/aKlSxV (via @edmittance) (via @davidwilcox)  30.01.2010 17.26
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foodiesarah: RT @johnpopham: Have you signed up for Leeds Social Media Surgery on Tuesday 2nd Feb? http://bit.ly/75P7sm  29.01.2010 19.29
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digital2020: Busy week of Yorkshire Social Media Surgeries. Huddersfield http://bit.ly/1RszBE Leeds http://bit.ly/cRrl5A Sheffield http://bit.ly/dCVp36  29.01.2010 19.12
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Cosmicandy: RT @digital2020: Busy week of Yorkshire Social Media Surgeries. Huddersfield http://bit.ly/1RszBE Leeds http://bit.ly/cRrl5A Sheffield...  29.01.2010 19.27
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huddsocialmedia: RT @digital2020: Yorkshire Social Media Surgeries. Huddersfield http://bit.ly/1RszBE Leeds http://bit.ly/cRrl5A Sheffld http://bit.ly/dCVp36  29.01.2010 19.58
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watfordgap: RT @johnpopham: Have you signed up for Leeds Social Media Surgery on Tuesday 2nd Feb? http://bit.ly/75P7sm  29.01.2010 19.38
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johnpopham: RT @digital2020: Yorkshire Social Media Surgeries. Huddersfield http://bit.ly/1RszBE Leeds http://bit.ly/cRrl5A Sheffld http://bit.ly/dCVp36  29.01.2010 19.14
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johnpopham: Have you signed up for Leeds Social Media Surgery on Tuesday 2nd Feb? http://leedssms2.eventbrite.com  29.01.2010 19.05
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Jagusti: RT @johnpopham: Have you signed up for Leeds Social Media Surgery on Tuesday 2nd Feb? http://leedssms2.eventbrite.com  29.01.2010 20.13
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dysconnection: RT @foodiesarah RT @johnpopham: Have you signed up for Leeds Social Media Surgery on Tuesday 2nd Feb? http://bit.ly/75P7sm  29.01.2010 19.32
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yorkshire4ward: RT @johnpopham: Have you signed up for Leeds Social Media Surgery on Tuesday 2nd Feb? http://leedssms2.eventbrite.com  29.01.2010 19.09
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